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Open the SAAZON app, browse cooks near you on the map or list, choose a cook, add dishes from their menu to your cart, and proceed to checkout. You can pay with credit card, Apple Pay, or USDT-BEP20.
Sign up as a cook from the app, complete your profile, upload required documents, and connect your Stripe account to receive payouts directly to your bank.
SAAZON uses Stripe Connect. After each order is delivered, the funds (minus the platform commission) are transferred to your Stripe Connect account and paid out to your bank on Stripe's standard schedule.
We accept all major credit and debit cards via Stripe, Apple Pay, Google Pay, and crypto payments (USDT on the BEP20 network) via NOWPayments.
Open the order in the app and tap "Report a problem" or "Open dispute". Our team will review and resolve your issue. You can also email support@saazon.com.
Go to Settings → Account → Delete account in the app, or email support@saazon.com with your account email and the subject "Delete my account". We'll process your request within 7 days.
Yes. SAAZON never stores your card data. All payments are processed by Stripe, which is PCI-DSS Level 1 certified — the highest security standard.
SAAZON is a marketplace. Each cook is an independent home-based cook responsible for their own food preparation, hygiene, and applicable local regulations. Cooks display their location and certifications (where applicable) on their profile.
If you encounter any safety concern, suspected fraud, or inappropriate behavior, please email safety@saazon.com immediately. For emergencies, contact your local authorities first.